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Cancellations & Refunds
CANCELLATION OF COURSES
We are unable to offer refunds if you want to cancel your training course. Please note that course payments are non-transferable and non-refundable. If you are unable to attend the course, this will result in the loss of the full payment made for that course. In the event of a genuine reason for cancellation, for which proof will be required, we may be able to re-book you solely at the discretion of The British Beauty Academy.
TRANSFER OF COURSES
The following conditions will apply if you wish to transfer your booking to a later course date:
- A £50 re-booking fee will apply
- The choice of course date must be specified at the time of transfer otherwise it will be considered a cancellation
- The option to transfer can only be used once, after which any movement will be considered a cancellation.
COURSE DATE & VENUE
The British Beauty Academy reserves the right to alter course dates and venues without liability. In the event of a cancellation where an alternative cannot be provided in respect of that course a full refund will be offered. A minimum of two students is required to run a course. The British Beauty Academy will endeavour to give students at least 24 hours notice of any cancellation. The British Beauty Academy is not responsible for any travelling costs students may incur due to the cancellation of courses and is not able to offer refunds for cancellations outside our control, including adverse weather conditions, flooding or such like.
Any re-bookings will incur an additional £50 re-booking fee.
On a more positive note, for your reassurance and peace of mind, we are proud of the fact that we are an extremely successful beauty academy. This means that we have NEVER had to cancel any of our courses to the present day as we always have students booked on all of our courses that we advertise.
CONGRATULATIONS TO OUR LOVELY STUDENTS!
Tel: 0844 818 1002 or 07702 334 149
PLEASE NOTE: Although we aim to answer ALL calls, due to busy periods this is not always possible therefore, for a quicker response, we advise you to send a text detailing your full query.
If you have not received a confirmation email after booking your course, please CHECK YOUR JUNK MAIL. If you have already done so and the email is not there then please send us a text with your full name, course(s) booked, date booked for and location and we will send you a TEXT confirmation.
Email confirmations may take longer to be sent therefore we may send you a TEXT confirmation with your course details. TEXT confirmations sent by the academy will be deemed satisfactory to show on the day of course(s) as confirmation that you are bo
Opening Hours – Mon to Fri 10am to 4pm
Emergency (text only): 07702 334 149